EBOOK
Field Service in the Cloud: How DISH Network Delivers Tomorrow’s Field Service, Today
Scan the Headlines:
➔ Author Jay Baer explains how the field service industry is changing, and why technology alone isn't magic
➔ Find out how DISH Network is serving up field service success
➔ Understand why cloud technology makes all the difference in a field service strategy
Watch this webinar with Jay Baer, founder of Convince & Convert, and David Troll, VP of Smart Home Service for DISH Network, to find out how you can enhance Employee Experience (EX) throughout large, distributed field service workforces, and why EX directly affects CX.
With the increasing complexities and near ubiquity of IoT devices, field service companies must now determine how they can better manage a new set of customer expectations driven by the digital age.
of field service companies still organize work and perform functions manually.
of technical projects in field service organizations will be driven by mobile by 2020.
of providers believe serviceable equipment is correlated to customer satisfaction.
