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High-Tech & Manufacturing: Focus on Customer Experience

The arrival of a “fourth industrial revolution” has changed everything in high-tech and manufacturing (HTM)—from the way products are manufactured to the way they’re serviced and sold.

In this ebook, you’ll learn:

  • The rise of the product-as-a-service model
  • Game-changing technologies within HTM
  • Accelerating transformation in 2 key areas

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Scroll down for more resources

Business leaders within HTM are putting a major focus on improving the experiences they deliver to customers:

of manufacturers will provide product-as-a-service platforms to meet new customer demands.

of manufacturers are updating their operations with IoT and analytics to mitigate risk and improve time to market.

of spare parts suppliers will incorporate 3D printing in their business within 5 years.

Additional HTM Resources

DIGITAL EBOOK: Industry Viewpoints on Industrial Manufacturing

DIGITAL EBOOK: Industry Viewpoints on High-Technology

Watch how Cummins integrates technologies for market intelligence:

How can Oracle CX help HTM businesses?

Identify the Right Customers and Make Relevant Offers
Streamline Sales for Traditional Direct and Distribution Channels
Deliver Proactive Service and Support through IoT and AI

Learn more about each of these benefits for High-Technology or Industrial Manufacturing.

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