High-Tech & Manufacturing: Focus on Customer Experience
The arrival of a “fourth industrial revolution” has changed everything in high-tech and manufacturing (HTM)—from the way products are manufactured to the way they’re serviced and sold.
In this ebook, you’ll learn:
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Business leaders within HTM are putting a major focus on improving the experiences they deliver to customers:
of manufacturers will provide product-as-a-service platforms to meet new customer demands.
of manufacturers are updating their operations with IoT and analytics to mitigate risk and improve time to market.
of spare parts suppliers will incorporate 3D printing in their business within 5 years.
Watch how Cummins integrates technologies for market intelligence:
How can Oracle CX help HTM businesses?
Identify the Right Customers and Make Relevant Offers
Streamline Sales for Traditional Direct and Distribution Channels
Deliver Proactive Service and Support through IoT and AILearn more about each of these benefits for High-Technology or Industrial Manufacturing.
