Financial Services: Focus on Customer Experience
The implications of digital disruption on customer experience within financial services can’t be ignored. Business leaders are innovating with FinTech and customer data—those that aren’t are quickly realizing the repercussions.
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The world of financial services is undergoing fundamental global changes, putting a new business focus on customer experience investment priorities.
of financial services employees agree digital technology is disrupting the industry.
of financial services employees believe their firms are adequately prepared to keep up.
of financial institutions expect to increase FinTech partnerships in the next 3-5 years.
Watch how traditional banks can compete in the modern digital world:
How can Oracle CX help financial services?
Create Customer-Centric Banking Strategies
Enable Front Office Excellence
Create Omnichannel Interactions: "Engaged Bank"
Execute Modern Account Based Marketing
Enable New Business Models: "Open Bank"
Increase Efficiency with Automation
